Care Instructions

Jewelry Care Tips

We asked our expert jewelers for their top tips on keeping your My Hebrew Name Necklace pieces looking as beautiful as the day you received them.

Jewelry Care: Do’s

Last On, First Off: Put your jewelry on last when dressing and take it off first when undressing.

Remove Before Sleeping: Taking off your jewelry before bed prevents reactions and helps maintain shine.

Store Safely: Prevent tangling, scratching, or discoloration by storing your pieces in a My Hebrew Name Necklace jewelry pouch or an anti-tarnish pouch.

Handle with Care: Clean your jewelry gently and avoid rough handling to reduce wear and tear.

Jewelry Care: Don’ts

Avoid Water & Chemicals: Remove your jewelry before swimming, showering, or exercising.

No Contact with Products: Keep jewelry away from perfumes, lotions, hairspray, and cosmetics.

Control Humidity: Store your jewelry in a dry place to prevent tarnishing.

Avoid Soap & Water: Cleaning with soap and water can damage the metal — use proper cleaning methods instead.

Don’t Sleep in Jewelry: Sweat and movement during sleep can cause wear or damage.

How to Clean Your Jewelry

Keep your pieces looking brand new by following these care recommendations:

Sterling Silver (.925)

Use a dry jewelry cleaning cloth to gently remove dirt or residue before and after each wear.

14k Solid Gold

Mix a few drops of detergent-free soap with warm water.

Soak each piece individually to prevent scratching.

Gently clean with a soft brush.

Rinse carefully and dry with a lint-free cloth or paper towel.

Plated & Stainless Steel Care

Gold & Silver Plated (Gold/Silver over Brass): Never use liquid cleaners or chemicals. After each wear, gently wipe with a soft, dry microfiber cloth to remove body oils or sweat.

14k Gold over Stainless Steel: To clean, use a soft cloth dampened with plain warm water (no soap) and pat completely dry. Avoid polishing cloths treated with chemicals, as they can strip the gold over time.

Polished Stainless Steel: You can clean these pieces with a lint-free cloth. For a deeper clean, a damp cloth with a tiny drop of mild, detergent-free soap is safe, provided you rinse and dry the piece thoroughly to avoid water spots.

Pro Tip: Since your plated items feature gold or silver over a brass base, keeping them bone dry is the most important rule. Always apply your lotions and perfumes at least 10 minutes before putting your jewelry on to ensure the chemicals have fully absorbed into your skin.

Warranty & Repairs

We stand by the quality of every My Hebrew Name Necklace piece. Here’s what to know if you need help with a repair, exchange, or return.

Returns & Exchanges

60-Day Return Window: Most items are eligible for return within 60 days of delivery, unless marked Final Sale.

If your jewelry requires a repair, replacement, or exchange, please contact our team at info@myhebrewnamenecklace.com.

Repairs & Replacements

Within 60 Days: You can process an exchange or request store credit through our Returns Page.

Beyond 60 Days: If your jewelry needs repair after 60 days, email info@myhebrewnamenecklace.com with:

Your order number

A photo of the damaged piece

A brief description of the issue

Our team will guide you through the repair process!

We’re here to keep your jewelry shining for years to come!