Terms of service
Welcome to My Hebrew Name Necklace (“My Hebrew Name Necklace,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to, and use of our website located at www.myhebrewnamenecklace.com (the “Site”), our mobile applications, and any other services we provide (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you may not use our Services.
1. Eligibility
By using the Services, you represent and warrant that you are at least 18 years of age or the legal age of majority in your jurisdiction, you have the legal capacity to enter into these Terms, and your use of the Services is in compliance with all applicable laws and regulations.
2. Changes to the Terms
We may update these Terms from time to time at our discretion. Any changes will be effective when we post the revised Terms on the Site. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
3. Account Registration
To access certain features of the Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to promptly update such information as necessary. You are solely responsible for all activities that occur under your account. My Hebrew Name Necklace is not liable for any loss or damage arising from unauthorized use of your account. Notify us immediately of any breach of security or unauthorized use.
4. Orders and Payments
4.1 Placing Orders
By placing an order through our Services, you represent and warrant that all information you provided is accurate, you have the legal right to use the payment method provided, and orders are subject to availability and confirmation of payment.
4.2 Payment Processing
Payments are processed through secured third-party payment processors. We accept major credit cards and other payment methods as indicated on the Site. Your payment information is handled in compliance with applicable data protection laws and we comply with PCI DSS standards to protect your financial information.
4.3 Pricing and Taxes
All prices are listed in U.S. dollars unless states otherwise. Applicable taxes, duties, and shipping fees will be calculated at checkout and displayed before finalizing your order.
4.4 Cancellations and Refunds
Orders may only be canceled or modified before they are shipped. Refunds are issued in accordance with our Return Policy, which can be found here.
5. Shipping and Delivery
5.1 Shipping Policy
We ship products to specified locations as outlined on our Site. Delivery times are estimates and may vary due to factors beyond our control. Title and risk of loss for purchased items transfer to you upon delivery.
5.2 International Shipping and Duties
For international order, you are responsible for any customs duties, taxes, or fees imposed by your country. Delivery times may be extended due to customs processing.
5.3 Force Majeure
We are not responsible for delays or failures in shipping due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, or governmental actions.
6. Product Information, Warranty, and Care
6.1 Product Description
We strive for accuracy in product descriptions. However, slight variations in color, size, or texture may occur due to screen displays or the nature of materials.
6.2 Jewelry Warranty
Certain products may come with a limited warranty covering manufacturing defects. Warranty details are provided on the product page or upon request.
6.3 Care Instructions
To maintain the quality of your jewelry, avoid exposure to harsh chemicals, water, or extreme conditions. My Hebrew Name Necklace is not responsible for damage resulting from failure to follow care instructions.
7. Custom Orders
Processing times for custom orders may be longer than ready-made orders. Custom products are eligible for returns, but not refunds.
8. Gift Cards and Store Credit
8.1 Gift Cards & Credit Gift Cards
Gift cards and credit gift cards are non-refundable and cannot be redeemed for cash unless required by law. Expiration dates, if applicable, are stated at the time of purchase.
8.2 Store Credit
Store credits issues by My Hebrew Name Necklace can only be used for purchases on our Site and have no cash value.
9. Fraud Prevention
We reserve the right to cancel orders flagged as suspicious or fraudulent. If your order is canceled, we will notify you and provide an opportunity to verify your information.
10. Intellectual Property
All content on the Services, including but not limited to text, images, logos, and software, is the property of My Hebrew Name Necklace or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
11. User Content
11.1 Submissions
By submitting content (e.g., reviews, images, or comments) to the Services, you grant My Hebrew Name Necklace a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, and display your content in connection with the Services and/or for promotional services.
11.2 Prohibited Conduct
You agree not to post content that is illegal, infringing, false, misleading, defamatory, infringes any third-party intellectual property rights, or otherwise objectionable. We reserve the right to remove any content at our discretion.
12. Privacy and Data Protection
12.1 Compliance with Laws
Your privacy is important to us. Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Services, you consent to the collection and use of your information in accordance with the Privacy Policy.
Compliance with Applicable Laws
My Hebrew Name Necklace complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
CCPA: California residents have rights regarding their personal data, including the right to access, delete, and opt out of the sale of their information. For more details, visit our Privacy Policy.
GDPR: If you are located in the European Economic Area, you have rights under the GDPR, including the right to access, rectify, and erase your personal data.
12.2 Children’s Online Privacy
Our services are not intended for individuals under 13 years of age. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly.
13. Limitation of Liability
To the maximum extent permitted by law, My Hebrew Name Necklace and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, as well as loss of profits, data or goodwill arising from or related to your use of the Services.
14. Indemnification
You agree to indemnify and hold harmless My Hebrew Name Necklace, its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, or expenses arising out of your breach of these Terms, your use of the Services, or infringement of third-party rights.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved through binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association.
16. Termination
We reserve the right to terminate or suspend your access to the Services at our discretion, without prior notice, for any violation of these Terms or applicable laws.
17. Contact Us
If you have any questions about these Terms, please contact us at: info@myhebrewnamenecklace.com.
Mobile Terms of Service (SMS Program)
My Hebrew Name Necklace Mobile Messaging Terms of Service
Last updated: May 6th, 2026
The My Hebrew Name Necklace mobile message service (the “Service”) is operated by My Hebrew Name Necklace (“My Hebrew Name Necklace,” “we,” or “us”). Your use of the Service constitutes your agreement to these Mobile Terms of Service (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
Program Description
By consenting to My Hebrew Name Necklace’s SMS/text messaging service, you agree to receive recurring automated marketing and transactional text messages from and on behalf of My Hebrew Name Necklace through your wireless provider to the mobile number you provided.
These messages may include, but are not limited to:
Order updates and shipping notifications
Account alerts and customer service messages
Promotional offers, discounts, product launches, and special campaigns (e.g., sales, cart reminders)
Message frequency may vary.
Consent
Consent to receive SMS messages is not a condition of any purchase.
You understand that your information will be used in accordance with our Privacy Policy:
https://myhebrewnamenecklace.com/policies/privacy-policy
Opt-Out Instructions
You may opt out of the Service at any time by replying:
STOP to any message received
After you send STOP, you will receive a confirmation message and no further messages will be sent unless you opt back in.
Help Instructions
For assistance, reply:
HELP to any message
Or contact us directly at:
📧 support@myhebrewnamenecklace.com
Fees & Charges
My Hebrew Name Necklace does not charge for the Service, but:
Message and data rates may apply
Charges are determined by your wireless provider
Disclosures
Carriers are not liable for delayed or undelivered messages
Message and data rates may apply
Message frequency varies
SMS consent is not a condition of purchase
Messages may be sent using an automatic telephone dialing system
Supported Carriers
Supported carriers may change without notice. Not all carriers are supported, and delivery is not guaranteed.
Privacy
For details on how we collect and use your information, please review our Privacy Policy:
https://myhebrewnamenecklace.com/policies/privacy-policy